Useful information about your stay at Villa Capri
Answers to all your questions
From your arrival to payment methods, you’ll find a quick summary of (almost) everything you might possibly need to know about Villa Capri and your stay at the lake here. If there’s anything else you’d like to know, give us a call or drop us an e-mail – the Villa Capri team is always happy to help and advise you.
Arrival
To help you find the quickest route to Villa Capri, we’ve collected all the information about how to reach us here You can take advantage of a whole host of transport options to reach the western shore of Lake Garda: Whether you travel by car, train, bus, boat, or by plane to one of the nearby airports, your journey to Villa Capri will be just as comfortable as your stay itself. Our team will be happy to give you advice and support about how to reach us at any time.
Address:
Corso Giuseppe Zanardelli 172
25083 Gardone Riviera (BS)
Bicycles
Lake Garda and Gardone are ideal places to explore by bike. If you bring your own bike with you, you can securely store it in a lockable room. If you’re travelling without your bicycle, you’re welcome to use the Villa Capri bikes, at the cost of € 3,00 per hour.
Cancellation policy
| Period | Cancellation fees |
| Up to 21 days before arrival | Free of charge |
| 20 to 8 days before arrival | 50% of the total amount |
| 7 days before arrival to the day of arrival or in the case of early departure or no show | 100% of the total amount |
Car-free holiday
Your car can also enjoy a holiday during your stay at Villa Capri. Explore the area by bus, train, or bicycle – we’ll be happy to help you.
By bus
The nearest bus stop is located within walking distance (max. five-minute walk) of Villa Capri: Gardone Riviera Casinò stop
By boat
Gardone Riviera is conveniently located on the main ferry line that stops at various destinations around the lake: https://www.navigazionelaghi.it/en/tickets-and-timetables-lake-garda/
Charging station for electric cars
If you’re travelling by electric car, you can charge it at Villa Capri’s own charging station (50 cents per kWh).
Check-in | Check-out
Your room will be ready for you from 3 p.m. on your arrival day. We kindly ask you to vacate your room by 11 a.m. on your departure day.
Children’s rates
| Up to 2.9 years old | Free with no cot |
| Up to 2.9 years old | €25.00 per night in a cot |
| From 3 years old | €60.00 per night in an extra bed |
Please note there is space for a maximum of two extra beds or one cot in Villa Capri’s rooms. Extra beds or cots are available upon request and must be expressly confirmed at the time of booking.
Golf
As a guest of Villa Capri, you’ll enjoy attractive green fee tariffs at the Gardagolf, Arzaga, and Franciacorta golf courses. You’ll find all the info about golfing here.
Inclusive services
You can look forward to these Villa Capri inclusive services:
- Indulgent breakfast
- Mineral water in the minibar (refilled daily)
- Coffee and tea station
- Beach bag with towels and slippers
- Car parking
- Swimming pool by the lake (heated in spring and autumn)
- Direct lake access
- Wi-Fi
Massages and treatments
The Villa Capri team will be glad to arrange massages and treatments for you. You can enjoy these either in the pavilion in the park with a lake view or in your room.
Opening times
Hotel: April to October
Pool: 8 a.m. to 8 p.m.
Breakfast: 07.30 a.m. to 10.15 a.m.
Bistro: hot dishes are served from 12.30 p.m. to 3 p.m., and we prepare revitalising snacks & cold dishes for you from 12.30 p.m. to 8 p.m.
Bar: open from 7.30 a.m.
Cocktail bar: 4 p.m. to midnight
Parking
Parking for your car directly on site at Villa Capri is free of charge for the duration of your stay.
Payment methods
We accept, Visa, Mastercard, American Express. You can also pay your bill by Maestro, Bancomat card, or in cash at the reception between 7 a.m. and 10 p.m.
Pets
Humans only. When planning your holiday, please remember that no pets are allowed at Villa Capri.
Smoking
Smoking is not permitted at Villa Capri. However, you may smoke on the balcony of your room and on the terrace in the park with due consideration for other guests.
Tourist tax
The tourist tax amounts to €2.00 per guest per day (for guests aged 14 and over).
Transfers
If you wish, we will be happy to arrange a transfer for you from the airport or train station to Villa Capri. You can find a clear overview of how to reach us here.
Wi-Fi
Wi-Fi is available to you free of charge throughout the hotel.